Blog

So I’m going to bring back a topic that I discussed a couple of times already, which is compliance as it relates to fraud. Maybe because I was just in a webinar about it with AFIP; or perhaps because I recently read a few articles.

Can you believe that it is September already? I'm so sad that summer is over, and now Labor Day has passed, and kids are going back to school. As we know, "back to school" took on a new meaning this school year.

I’m going to say it. The automotive business is a male-dominated world. I know it. You know it. The guy next door knows it. It takes a lot of grit for a woman to stand out among her male peers. It’s even harder if you are a minority woman.

More often than not, the word “gross” on a vehicle sale is like finding a needle in a haystack. When the competition is so fierce, and inventory is high, it is harder to make a profit when selling a car. Dealers tend to “give away” the vehicle to make a sale.

Over the last several months, since the beginning of the pandemic, we’ve talked primarily about how this would affect sales and finance, but what about service?

In this day and age, where competition is so fierce, we all need an edge to stand out to our customers, and it doesn’t really matter what field you are in; and in the same sense, depending on your industry, your strategy on standing out will differ from others.

Keys? Check. Wallet? Check. Cell Phone? Check. Mask? Oh, wait my mask... (runs back and grabs mask)It used to be so easy for us to leave our houses and forgetting something wasn’t the end of the world. If I forgot my credit cards at home, no big deal, my phone has Apple Pay.

Although it may not be a topic discussed on an everyday basis, compliance is always on the back of dealers’ minds while conducting day to day business. Throughout my automotive career, I’ve always been on the receiving side of dealer audits...

Chop. Chop. No, not the kind you make in the kitchen, nor when you are trying to get someone to hurry up, but rather the type when things are on the chopping block. So what is being cut, you ask? Looks like a few vehicles from the Honda line and several from Mercedes Benz.