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One of the most effective ways to connect with customers is by using familiar items they already have on their desks. For instance, when a customer drops their cell phone on your desk, use it as a prop. Keep a universal phone charger handy to offer them, making it a seamless segue into a conversatio

Ashley Rogers' transition from an administrative role to a top-tier finance manager at a New York-based Cadillac dealership exemplifies a remarkable career shift. Initially challenged by her new role, Ashley's story is a testament to how dedication and the right training can lead to extraordinary ou

Becoming an F&I (Finance and Insurance) manager in the automotive industry can be a transformative career move, offering both financial and personal growth opportunities. Here are five compelling reasons why pursuing this career path might just be the best decision you make.

Finance and Insurance (F&I) managers play a crucial role in automotive dealerships, bridging the gap between sales and customer satisfaction while ensuring profitability and compliance. If you're considering a career as an F&I manager, understanding the pathway to success is essential.

However, many F&I managers, whether new to the game or seasoned veterans, are unknowingly making one critical error that could be costing them sales. Let’s dive into what this mistake is and how you can avoid it to improve your sales approach.

Props, when used effectively, have the unique ability to turn abstract concepts into tangible realities for customers. They make the intangible aspects of F&I products more understandable and relatable.

In the ever-evolving landscape of the automotive industry, the role of Finance and Insurance (F&I) managers is becoming increasingly complex and challenging. The traditional methods of selling and presenting options to customers are no longer as effective in today's information-rich environment.

Ever wonder who's really raking in the dough at your local car dealership? Spoiler alert: it's not always the person you might expect. We're diving deep into the realm of F&I Managers

At first glance, F&I products such as vehicle service contracts, GAP insurance, and tire and wheel protection might seem like just add-ons to the main event of selling a car. However, they're actually key players in enhancing your dealership's value proposition.