Sections
1. Introduction
2. How Top F&I Managers Stand Out
3. Manage The Conversion Conversation Part 1
4. Manage The Conversion Conversation Part 2
5. Flipping The Script In F&I
6. Reset The Customer Mindset
7. Presenting Alternatives To The Customer
8. The Truth In Lending Close
9. Cash Vs. Finance Deal
10. Leasing Vs. Paying Cash
11. Closing Statement
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