Phase 1 - Introduction to Automotive Financial Services

1. Introduction

2. Key Concepts In Automotive FS

3. FS Terms & Acronyms You Must Know

4. How F&I Department Started

5. What Is FS Manager?

6. Job Responsibilities Of FS Manager

7. Characteristics Of The Successful FS Manager

8. 5 Primary Responsibilities Of An FS Manager

9. Little Things Makes A Big Difference

10. The 4A's Of Management

11. From Good To Great F&I Manager

12. How To Prepare Yourself For The 3 Sales Situations

13. How Deal Management Begins With CRM Access

14. Prepare Yourself For Success

15. Closing Statement