FRAT - Sales
- FRAT - Sales
Self Study
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126
Sections
Overview
Sales – This course is designed to educate sales representatives on necessary fundamentals, so that rules and regulations are understood, complied with and followed.
Welcome to Federal Required Annual Training (FRAT) Program
Equal Credit Opportunity Act (ECOA)
Secure Document Area - Three Mandated Federal Regulations
Nonpublic Personal Information (NPI)
Social Engineering
Best Practices for Safeguarding Electronic Information
FTC Disposal Rule
Case Study
Safeguards Rule - Changes & Amendments
Red Flags Rule - Customer Contact Representative
Customer Contact Representative Duties
USA PATRIOT Act & OFAC
The Magnuson-Moss Warranty Act & Vehicle Service Contracts
IRS/FinCEN Form 8300 Cash Reporting Rule
Under Regulatory Scrutiny – UDAP
Harassment Prevention
End
Acknowledgement
ADCO – Presentation Disclaimer
This presentation and any accompanying materials are provided for informational purposes only and should not be construed as legal advice from the Association Dealership Compliance Officers (ADCO) or the individual presenter(s). The presentation is not a substitute for legal counsel or advice on any matter which must be tailored to specific facts and circumstances. No attendee of the presentation should act or refrain from acting solely on the basis of any information included in the presentation. Attendees should seek appropriate legal or other professional advice on legal matters specific to their business and operations.
The presentation is not intended to be an exhaustive review of all laws and regulations on any subject. The presentation does not attempt to recite, nor cover, all aspects of the laws and regulations that may affect or apply to the sale and financing of a motor vehicle. Instead, they focus on issues that frequently arise in connection with motor vehicle sales and financing. Best practices may be discussed during the presentation, but they not be necessarily the best or only approach to a particular issue.
We have made every effort to offer current and accurate information with respect to the topic(s) addressed to attendees, but errors can occur. ADCO and the individual presenter(s) assume no liability or responsibility for any use or misuse of any material or any errors or omissions in the content contained in the presentation. This material is provided “as is,” with no guarantees of completeness, accuracy, timeliness or suitability and without warranties of any kind, express or implied. The views and opinions in this presentation and on the following slides are those of the presenter(s) and do not necessarily represent the official policy or position of ADCO.