FRAT - Sales

Self Study

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Overview

Sales – This course is designed to educate sales representatives on necessary fundamentals, so that rules and regulations are understood, complied with and followed.

Welcome to Federal Required Annual Training (FRAT) Program

Equal Credit Opportunity Act (ECOA)

Secure Document Area - Three Mandated Federal Regulations

Nonpublic Personal Information (NPI)

Social Engineering

Best Practices for Safeguarding Electronic Information

FTC Disposal Rule

Case Study

Safeguards Rule - Changes & Amendments

Red Flags Rule - Customer Contact Representative

Customer Contact Representative Duties

USA PATRIOT Act & OFAC

The Magnuson-Moss Warranty Act & Vehicle Service Contracts

IRS/FinCEN Form 8300 Cash Reporting Rule

Under Regulatory Scrutiny – UDAP

Harassment Prevention

End