Sections
1. Introduction
2. Always Present Menu With The Right Mindset
3. The Importance Of Using A Menu
4. Keys To Menu & Option Disclosure
5. Understanding How Dual Payments Work
6. Categories Of Coverage
7. The Importance Of Using The Right Words & Phrases (Part 1)
8. The Importance Of Using The Right Words & Phrases (Part 2)
9. Menu & Option Disclosure Checklist
10. How To Start Presenting A Menu/Option Disclosure
11. The Menu/Option Presentation Word Track
12. The Importance Of Presenting Product Features During Option Disclosure
13. ProdPrep's Word Tracks
14. The 4-Column Menu
15. Put It In Your Own Words
16. Call To Action In F&I
17. Going Over Typical Customer Responses
18. Getting Past The No
19. Upcoming Next
20. Q&A Session
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