Sections
1. The 1st Step To Handle Customer's Objection In F&I
2. The Reasons Why Customers Hesitate
3. How Should F&I Manager Handle Objections
4. What To Say When Customer Says
5. Common Customer Concerns
6. How To Use The Thumb Ball
7. Handling "Why Pay For Something I Already Have" Objection
8. Handling "I'm Already Over Budget" Objection
9. Handling "I Had It Before And Never Used It" Objection
10. Handling "I Don't Want Any Of That" Objection
11. Guiding A Student On VSC Objection
12. Handling "I Never Had A Problem In The Past" Objection
13. Handling "I Don't Drive Many Miles" Objection
14. Closing Statement
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