Sections
1. Top Challenges in Price Discussions with Customers
2.How Do You Tackle Interest Rate Block
3.How Do You Tackle Leases?
4. Handling Customer's Objections About Used Cars
5. Research Your Competitors!
6.How Do You Tackle Customer Wanting More For The Trade?
7. Ask Your Customer
8. What If The Customer Wants To Get Their Spouse’s Approval?
9. Obstacles In Engaging Online Shoppers Vs. Dealership Customers
10. How Do You Handle Customers Who Are In “Just Looking” Mode?
11. What Type Of Services The Customers Are Looking For
12. What To Do If You Don't Have The Car The Customer Wants
13. Should You Divert The Customer Towards Any Other Car?
14. How Do You Deal With Online Customers
15. How Do You Set A Good Impression As A Sales Person
16. How To Deal With Customers Who Are Slow In Finance Department
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