03-18-21 - Sales Manager Virtual Solutions for the Digital Customer

Self Study

  • 1

    Section

  • 1

    Video

  • 36

    Minutes

Overview

80% of the car buying process is done online in the comfort of a customer’s home.  Customers seeking new or used vehicles will engage many dealers and several manufacturers and models.  Dealers that provide the best transparency and create the most trust in their product, people and service earn the business of the digital customer.  Join us this month as we outline an effective process for engaging digital customers and building the 3 Pillars of Trust!