01-20-22- So What? The Chameleon Effect

Overview

Break down the walls of your customer’s pre-programed resistance by being a Chameleon.  Adapting to each customer’s personality is the key to eliminating the indifference to your pitch efforts.

In this webinar we will explore “The Chameleon Effect” and identify the tools to gain rapport and trust in the finance department quickly.

Tools:

• 3 Pillars of Trust & DIMTY – Are you trying to hard to get people to like you? Learn to ask questions with the intent to understand rather than an intent to reply
• Interview – Setting yourself up for success – GI Joe – “knowing is half the battle”
• Telling presentation – Stop the pitch slap, tell a customer what is available with the intent to teach and inform
• Asking Questions and Using Transition Statements to engage in an intelligent and logical conversation