Texting in the Car Dealership

Self Study

  • 1

    Lesson

  • 1

    Video

  • 6

    Minutes

Overview

Texting in the Car Dealership

Goal: To inform dealership staff on communicating with customers and co-workers via text messages

Objectives: At the end of this course you will be able to:

  • Recognize the popularity of text messages in business and personal communications
  • Recognize anti-harassment policy and its application to text messages
  • Recall the importance of obtaining customer’s consent before sending text messages
  • Recall best practices
Texting in the Car Dealership
5min 33s
1 Video