Sections
Video
Minutes
Full Webinar
1. What To Do After The F&I Menu Presentation
2. How To Explain The VSC To The Customer
3. How In-Depth Should You Go On VSC?
4. How To Handle The Second “No” In F&I
5. The Calculator Close
6. How To Discuss The Maintenance Program In F&I
7. When The Customer Says “Can You Do Better On The Price?
8. How To Discuss The Powertrain Protection In F&I
1. It's Not The Menu, It's The Person
2. The Introduction
3. Where To Complete The Introduction
4. Creating Awareness
5. What Is A Telling Presentation
6. Categories Of Coverage
7. Pricing Out The Menu
8. The Effect Of Dual Payments
9. The Best Transition To The F&I Menu
10. The Menu Presentation
11. The Free No
12. Q&A Session
1. Introduction
2. Common Reasons for Customer Hesitation
3. The Free No Close
4. The Customer Said No
5. Why Do Customers Hesitate
6. Set Yourself Up for Success
7. The Calculator Close
8. The 99.9% Reliable Close
9. The Stapler and Cellphone Close
10. The Cycles Close
11. The Self Insured Customer Close
12. Practice, Drill, and Rehearse
13. Q&A Session
14. Office Hours
2. Presenting a Cash Menu
3. How To Sell Service Contracts To Cash Buyers
4. How To Make Cash Customers See Value in a Service Plan
5. How To Handle Low-Patience Cash Buyers
6. The Mindset For Handling Objections From Cash Customers
7. Should You Offer Discounted Products For Cash Buyers
8. Building Value with Proper Timing
9. Proper Timing Tips
10. The Advantages of Dealership's Service Department
11. Coming Next: Bundle Product Strategies
Training Video
1. Contracts in Transit or Cash it Today
2. Nothing Comes Out of Delayed Funding
3. Your Reputation is at Risk
4. Best Practices to Manage CIT
5. Heat-Sheet Meetings
6. Heat-Sheet Sample Agenda
7. Confirmation and Verification
8. Deal Jacket Checklist
9. Q&A Session
2. What Is Credit Score
3. What's In A Credit Score
4. The 3 C's Of Credit
5. The Ratio Game
6. Lender Guidelines Vs Stipp's
7. Staying Credible With Lender
8. Understanding The Credit Report
9. What To Look On The Report
10. Submitting Deals For Maximum Results
11. The Art Of Rehashing Deals
12. The Fundamentals Of Rehashing
13. Managing A Lender Portfolio
14. Q&A Session
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