Sections
Full Webinar
1. Introduction
2. Read-Research-Respond
3. Determine The Customer's Potential Motives
4. The Meet and Greet
5. First Impressions
6. Visual, Verbal, and Vocal Communication
7. Welcoming The Customer
8. Meet & Greet 101 (In Person)
9. Meet & Greet 101 (On the Phone)
10. Addressing Concerns in the Meet and Greet
11. Vehicle Presentation
12. Adressing Customer Concerns In Vehicle Selection
13. Selling Starts with the Walk Around
14. Identify The Features, Advantage, Benefit
15. S.P.A.C.E.D
16. Q&A Session
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