08-13-20 - Addressing Customers Concerns Reloaded

Self Study

  • 1

    Section

  • 1

    Video

  • 76

    Minutes

Overview

We are going to take addressing customers concerns to the next level! During the Webinar where taking the "How Would You Respond Wheel" off roading. This time you can watch or participate while the "Wheel" randomly selects customer concerns. The best part of the Webinar, we will examine the consequences of the dialog and actions selected to address each concern. This is going to be a game-changer!